privacy policy
Your Privacy Matters to Us
Last updated: 25 November 2025
Hornbill Art House (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.
Who We Are
Our website address is: https://www.hornbillhouse.co.za
Hornbill Art House provides accommodation and art-related services in Hermanus, South Africa. This website shares information about our suites, experiences, blog posts, and contact options.
Comments
When visitors leave comments on our website, we collect the information entered in the comments form, as well as the visitor’s IP address and browser user-agent string. This helps us detect and prevent spam.
We may provide an anonymised hash created from your email address to the Gravatar service to determine if you use it.
Gravatar’s Privacy Policy: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if any) becomes visible to the public.
Media Uploads
If you upload images to this website, please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download or extract location information from publicly accessible images.
Cookies
We use cookies to improve your browsing experience.
Comment Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These last for one year and save you from re-entering your details next time.
Login Cookies
If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to store:
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Login information (valid for two days)
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Screen display preferences (valid for one year)
Selecting “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.
Editing and Publishing Cookies
If you edit or publish content, an additional cookie is saved to your browser. It contains the post ID of the article you edited and expires after one day.
Embedded Content From Other Websites
Articles or pages on this website may include embedded content (e.g., videos, images, or social media feeds).
Embedded content behaves exactly as if you visited the originating website.
These sites may:
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Collect data about you
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Use cookies
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Add third-party tracking
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Monitor your interaction with the embedded content
This may include tracking if you are logged in to that external service.
Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email for security purposes.
We do not sell or share your personal information with third parties, except where necessary for website functionality or legal compliance.
How Long We Retain Your Data
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Comments: Comments and their metadata are stored indefinitely. This helps us recognise and automatically approve follow-up comments.
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Registered Users: If you create an account, we store the personal information you provide in your user profile. You may view, edit, or delete this information at any time (except your username).
Website administrators can also access and edit this information.
Your Data Rights
If you have an account on our site or have left comments, you may request:
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An exported file of the data we hold about you
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That we delete any personal information we store
This excludes any data we must keep for administrative, legal, or security reasons.
To submit a request, please contact us at:
info@hornbillhouse.co.za
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection system to ensure site security.
Contact Us
If you have any questions about this Privacy Policy or your data, please get in touch:
info@hornbillhouse.co.za